Online Product Replacement Form

To receive your replacement UL Certified Wall Adapter, please fill out the following information. Once you submit this online replacement form, you will receive an email from Skip Hop within 1-2 business days with further instructions on how to return your affected adapter. Out of an abundance of caution, and at the request of regulators, we have been asked to collect the affected adapters first to ensure they no longer pose a potential safety threat to consumers. Once we receive your affected adapter, we will immediately ship your replacement. We apologize for the inconvenience this may have caused are working to ensure this recall is a smooth process for all. If you have any further questions or concerns, please email our customer service team at [email protected] or by calling 1-888-282-4674 from Monday to Friday, 9:00 AM ET to 5:00 PM ET.