Raindrop Toy Component Sold with Skip Hop Silver Lining Cloud Activity Gym Recall Program – February 9th 2023
Since our founding, Skip Hop’s operations have been guided by a strong commitment to producing quality products. As such, our products are rigorously tested to ensure we provide our consumers with safe products to make their jobs as parents easier.
After recently receiving feedback on a limited number of products, we discovered that the raindrop toy component included in our Silver Lining Cloud Activity Gym could pose a potential hazard to children. This is an isolated issue which only affects the raindrop toy component, not the activity gym.
Working closely with the CPSC, we have issued a voluntary product recall on the raindrop toy included in our Silver Lining Cloud Activity Gym, style no. 307150 and UPC no. 879674025721, sold between June 2016 and December 2022.
Cloud toy with raindrops
Silver Lining Cloud Activity Gym w/ raindrop cloud toy
We are encouraging consumers who purchased this product to immediately stop using the raindrop toy component and remove the raindrops by cutting them off and discarding in the trash.
Consumers can submit photographs of the removed raindrops to receive a $10 USD gift card (US), $14 CAD gift card (Canada) or $249 MXN coupon code (Mexico) and free shipping code. Please click on “Submission Form” at the upper right of this page and follow the instructions. Consumers are asked to fill out their name and address, and upload a photograph showing the removed raindrops from the raindrop toy or the destroyed raindrop toy. Within 2-3 weeks, you will receive the gift card (US/Canada) or coupon code (Mexico) and a free shipping code.
You can also call our customer service team at 800-692-4674 from 9:00 a.m. to 5:30 p.m. ET Monday through Friday. The raindrop toy of the Silver Lining Cloud Activity Gym cannot be returned at retail locations.
We sincerely apologize for any inconvenience this may have caused our consumers and appreciate their understanding in this matter.