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Skip Hop
Elmo Teether Recall (2025)
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Skip Hop Baby Sesame Street Elmo Silicone Teethers Recall Program

Skip Hop, in conjunction with the CPSC and Health Canada, is issuing a voluntary recall on the Skip Hop Baby Sesame Street Elmo Silicone Teether, Model No. 9R263210, because the black eyes could detach from the teether if frozen, posing a risk of serious injury or death from choking hazard. They were sold in Carter’s retail stores nationwide and online at Carter’s: Baby, Toddler, and Children’s Clothes and Skip Hop - Baby Items, Products & Gear | Carter’s between June 2025 and March 2026.

Skip Hop Baby Sesame Street Elmo Silicone Teether with attached key and crayon teethers.
Sesame Street Elmo Silicone Teether

Please stop using the product immediately and visit Skip Hop at Skip Hop Recall. We are asking all consumers with the recalled teether to follow the steps below.

Customer Steps:

  1. If the teether is in the freezer, please take it out and let it thaw out.
  2. Consumer should write “Recall” and the date of destruction in permanent ink across the nose area of the teether and, using regular household scissors, cut the eyes through the black pupil.
  3. Please take a photograph of the unit with the eyes cut through and “Recall” and the date of destruction written across the nose area in permanent ink.
  4. Please click on the “Submission Form” at the upper right side of this page and follow the instructions. Consumers will need to provide their contact information (name, address and phone number) and upload the requested photograph. You will receive a confirmation email.

After review, Skip Hop will issue a $12 (US) gift card or $14 CAD gift card (Canada) that can be used at any The William Carter Company brand store, including Carter’s, Skip Hop, OshKosh B’gosh, and Little Planet. The gift card will be sent out within 2-3 weeks.

Skip Hop’s philosophy has been guided by a strong commitment to producing quality products. As such, our products are rigorously tested to ensure we provide our consumers with safe products to make their jobs as parents easier.

You can also call our customer service team at 888-782-9548 from 9:00 a.m. to 5:30 p.m. ET Monday through Friday. The Skip Hop Baby Sesame Street Elmo Silicone Teether cannot be returned at retail locations.

We sincerely apologize for any inconvenience this may have caused our consumers and appreciate their understanding in this matter.